Loss of License Activation
A loss of license activation manifests as SURE recognizing that there is a license on the respective machine (the license key is printed), but no activated license is found.
In the SURE GUI:
In the CMD Terminal, when calling
SURE --version ... Activation status: Trial license expired and no other activated license found License key: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX
The line in the log file:
Trial license expired and no other activated license found
There are multiple possible causes for a license activation loss. One such cause can be the change of hardware, e.g. a new network adapter.
The issue can be resolved by updating the license key or by simply activating the key again.
Updating the license key is done by calling this command:
Activating the license key can either be done in the GUI, by typing in the license key and pressing “Activate”, or in the CLI, by calling in a Terminal:
SURE --activate <key>
After trying these commands, confirm the status of your license key by calling: